Along with so many other veterinary clinics, we have been booking our available appointments well into the next few months. We do our best to accommodate each and every pet by strategically scheduling appointments, but even then, we often need to defer pets to a later date.
More recently we have experienced an increased number of ‘no-show’ surgeries and appointments, which means that spot becomes available but with no time to fill it. To try and decrease this occurrence, we will be implementing a mandatory deposit for all surgery appointments and new client appointments.
Starting 9/19/2022 we will require a $75 dollar deposit when scheduling surgery. This deposit will be applied to your procedure when you bring your pet in. If you need to reschedule, we need at least a 48-hour notice (on Friday for Monday appointments) so we can try to give that appointment to someone who needs it. If you fail to give us notice you will forfeit your deposit. The deposit will not be refunded.
We will also be requiring a $25 dollar deposit per first appointment for all new clients scheduling with us. This will also be non-refundable without a 48-hour notice (Friday for Monday appointments).
Thank you for your understanding.